At Yvette Clothes, we are committed to delivering your orders safely and efficiently, no matter where you are in the world. This Shipping Policy outlines how we handle and process your shipments.
Order Processing
All orders are processed within 1–3 business days after confirmation. During high-volume periods such as sales or holidays, processing times may be slightly extended, but we strive to prepare your package as quickly as possible.
Shipping Methods
We partner with trusted courier and logistics services to ensure that your package arrives securely. Tracking information will be provided via email once your order has been dispatched.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and order weight or size. Any applicable fees will be clearly displayed before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery directly through the courier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal to accept, we will contact you to arrange re-shipment. Additional shipping charges may apply.
Lost or Stolen Packages
If your tracking shows that your package was delivered but you have not received it, please contact us immediately at [email protected]. We will work with the carrier to investigate and assist you in resolving the issue.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Contact Us
If you have any questions regarding your shipment, feel free to reach out to our support team [email protected].